About
Our goal is to make IT simple, accessible and cost effective —removing barriers and delivering smart, scalable solutions that help companies WORK SMARTER.
Origin Story
How We Work
Mission
Principles
Origin Story
Document Genetics was founded in 1999 by an IT consultant who’d had enough of bloated, overpriced software that promised the world but rarely delivered.
From day one, our goal has been simple: provide powerful, cost-effective intelligent automation solutions that are easy to implement and deliver real savings.
By building a modular, proven technology toolkit, we’ve been able to roll out solutions quickly, reliably, and without the usual headaches. That same approach still drives us today.
We believe in keeping things simple, delivering exactly what we promise — on time, every time. Over two decades later, that same commitment to practical, results-driven technology remains at the heart of everything we do.
Mission
At Document Genetics, our mission is to work hand-in-hand with our customers to deliver intelligent automation software that makes a real difference — fast.
We focus on solutions that are easy to implement, deliver a rapid return on investment, and streamline everyday business processes. Our technology is powerful, but it’s our personal approach, responsive support, and commitment to your success that truly set us apart.
We’re here to help you cut costs, save time, and grow your business without the complexity or price tag of big-enterprise software.
How We Work
Great tech and smart people are important — but if you can’t build a solid relationship with your customers, it doesn’t count for much.
We’re proud to say that we rarely lose a client — and that’s no accident. Our team takes the time to understand your business, communicate clearly, and provide the kind of responsive, honest support we’d expect ourselves.
For us, it’s never about chasing short-term wins. It’s about building long-term partnerships, delivering consistent value, and always putting service first.
Principles
At Document Genetics, these principles guide everything we do:
Go slow to go fast - Thoughtful planning leads to successful outcomes
Details matter - The little things make the biggest difference, and people notice
Own it - Take pride in your work, and take responsibility for the results
Collaboration - Work together, stay connected and care deeply - The best solutions come from true collaboration and mutual respect
Our clients' success is our success - That’s the only result which really matters
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